Loading
Close
stagevu

Hide

Login

Don't remember me (shared computer)
Recover account/Reactivate
 
Hide

You are not logged in.

Announcement

The forums have been archived. No new posts are allowed. All past posts are stored here for your reference.

#1 2009-04-02 22:12:19

Administrator
Administrator
Registered: 2008-06-15
Posts: 2012

Read Before Posting an Error Report (or we might delete it)

Hey everyone,

We would really like to solve your problems. However, Stagevu is like any other website or application. In order for us to fix bugs, we need to ensure the following:

1. It's an actual, repeatable bug. That means it's not something isolated to just one case, or your system in particular. We have to be able to replicate the bug. Try two or three times, and on multiple machines if possible, before reporting anything.

2. Adequate information is provided. This means:

- For videos that are encoded improperly: a copy of the original video file is needed. We have to have something to encode to diagnose the encoding error, after all! Post your video file on a web site like Megaupload, and then post here with the link.

- For generic, the specific circumstances have to be outlined. Are you logged in? What is your browser, operating system, and so on? Remember, the more information, the better.


Finally, we cannot guarantee resolution of any of your problems. Keep in mind that you are not paying us for support, and everything is provided on a best-effort basis. However, if you follow the guidelines above, it is likely that you will receive a swift response and have your problem resolved.

Offline

 

#2 2009-05-05 17:06:37

Administrator
Administrator
Registered: 2008-06-15
Posts: 2012

Re: Read Before Posting an Error Report (or we might delete it)

This thread is not for posting problems. Please create your own thread if you'd like to do that. Also, concerning the above post, it has been discussed before numerous times, for example, at this thread: http://stagevu.com/forum/viewtopic.php?id=962.

Offline

 

#3 2009-12-13 08:49:40

AngieCrystal
New member
Registered: 2009-12-13
Posts: 2

Re: Read Before Posting an Error Report (or we might delete it)

can you tell me why DiVX is running so slow? some say they have no probloems with it at all.

Offline

 

#4 2009-12-13 12:11:02

Administrator
Administrator
Registered: 2008-06-15
Posts: 2012

Re: Read Before Posting an Error Report (or we might delete it)

Please read the notices right above you, and see http://stagevu.com/help?file=divxplayer … er_version

Offline

 

Board footer

Powered by PunBB
© Copyright 2002–2005 Rickard Andersson