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Help > Viewing videos > Slow Loading of Videos and Incomplete Downloads

Slow Loading of Videos and Incomplete Downloads

We're sorry about the slow speeds and broken downloads at times, which occur because our servers are often overloaded. We are working toward resolving this issue. Note that you can also press the start button to start the video before the buffering is done, but this often means that you'll have to buffer again later. Alternatively, you can simply Download the video and wait it to finish.

For videos that are not completely downloaded, you can often watch them offline by right-clicking on the file that ends with .part. Hover your mouse over Open With, and select your media player of choice.

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